Sometimes things don’t quite work out. We understand and in the unfortunate circumstance that you need to refund your purchase, we’ll make it easy.
To contact us for a refund, please see the contact form at the bottom of this page.
All services purchased may be fully refunded prior to said service taking place.
Our policy for changing your mind (which is fine) lasts up until services are rendered. If the service has been rendered complete, unfortunately we can’t offer you a refund.
To complete your refund, we require a receipt or proof of purchase. Your order number and name will do just fine.
To organize a return, please email and us at: firstname.lastname@example.org and we’ll take care of the rest. Do allow us 24 hours to get back to you.
There are certain situations where some services may last over a longer duration:
Any recruiting service that lasts over a duration of 3 months is non-refundable.
Refunds (if applicable)
Once your refund form is received, we will send you an email to notify you that we have received your returned item safe and sound. We will also notify you of the approval of your refund. If there’s a problem, we shall be in contact.
If you are approved for a full refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will aim to complete all refunds within 7 days, but do bear in mind that the banks dictate the terms – so refund times can vary. It’s usually only 3-4 working days from approval.